Notes from the spa floor.

Topics

• Concept & Development
• Pre-Opening
• Operations
• Commercial Performance
• Guest Experience
• Longevity & Wellness

• 

  Article

  Your Hotel Spa Is More Than an Amenity: How to Make It a Measurable Revenue Driver

  A hotel spa can strengthen the guest experience and contribute to the business. The key is connecting the concept, daily operation and commercial strategy to measurable performance.

  Read the article
• 

  Article

  Before You Build: Seven Decisions That Shape a Spa’s Success

  The most important spa decisions often happen before construction is complete. Aligning the business case, guest experience and operating plan early can help avoid costly changes later.

  Read the article
• 

  Article

  One Spa Strategy, Multiple Properties: Corporate Spa Consulting for Hotel Groups

  Hotel groups need a clear way to guide spa performance across multiple properties while preserving what makes each destination distinctive.

  Read the article

• Article

  Spas with Soul: Where Standards Meet the Spirit of a Destination

  An excellent treatment can be the beginning of a much richer experience: a journey that connects guests with the hotel, the destination’s culture, and a special moment in their trip.

  Read the article

• Coming soon

  More articles in preparation